📄 Privacy Policy
🔒 Introduction
At TalkToCV, we revolutionize how you interact with your career documents. This Privacy Policy explains how we handle your information when you use our platform to upload, analyze, and discuss your CV/resume.
📦 Data We Collect
- Account Information: When you register, we collect name, email, and professional details to create your profile.
- Interaction Data: Your chat history with our AI, search queries, and analysis preferences.
- Technical Information: IP address, device type, browser version, and usage patterns through cookies.
🛠️ How We Use Your Data
CV Analysis & Optimization
Process your documents to provide personalized career insights, ATS optimization scores, and interview preparation suggestions.
AI Interactions
Train our NLP models to better understand career-related queries while maintaining strict data anonymization protocols.
Service Improvement
Analyze aggregated usage data to enhance our platform's features, interface, and recommendation algorithms.
🔐 Security Measures
- End-to-end encryption for document storage and transfers
- Regular security audits and penetration testing
- Role-based access control to sensitive data
- Automatic CV data deletion after 12 months of inactivity
🌐 Third-Party Services
We integrate with trusted providers for:
- Cloud storage (AWS S3 encrypted buckets)
- AI processing (OpenAI with data anonymization)
- Analytics (Google Analytics with IP anonymization)
- Payment processing (Stripe PCI-DSS compliant)
🕒 Data Retention
We retain your CV data only as long as necessary:
- Active accounts: Until deletion request
- Inactive accounts: 12 months
- Chat history: 6 months from last interaction
📝 Your Rights
➞ Request access to your data
➞ Rectify inaccurate information
➞ Export your CV data (JSON/PDF)
➞ Complete account deletion
📩 Contact Us
For privacy concerns or data requests:
✉️ Email: info@talktocv.com
📮 Address: Kosovo, Pristina
Last Updated: March 2025 | Version 1.0 | GDPR/CCPA Compliant